Policy

Terms & conditions

Effective date: 22 April 2026 · Issued by Manadi Consulting LLP (LLPIN ACU-1806).

These terms govern your use of the website at manadiconsulting.com and the advisory services provided by Manadi Consulting LLP ("Manadi", "we", "us"). Engagements are additionally governed by a signed engagement letter or scope of work; where a specific engagement document conflicts with these terms, the engagement document governs for that engagement.

1. The entity you are contracting with

Manadi Consulting LLP is a Limited Liability Partnership registered in India under the Limited Liability Partnership Act, 2008 (LLPIN: ACU-1806). Its registered office is at House No. 42 B, First Floor, Block AJ, Shalimar Bagh, North West Delhi — 110088, India.

2. Use of this website

You may use this website for the lawful purpose of learning about our practice and contacting us. You agree not to attempt to interfere with the site's operation, attempt unauthorised access, or use automated tools to collect information from it beyond what is permitted by our robots file.

Content on this website is informational and does not by itself constitute advice. Engagement-specific advice is provided only under a written engagement letter or scope of work.

3. Nature of our services

Through this website, Manadi provides services across three practice areas:

Our services are advisory, consulting, research-support, software-engineering, and educational in nature. We do not, through this website, act as a principal investigator or sponsor for your study or product, as a contract research organisation, or as a legal manufacturer. Nothing we deliver is a substitute for professional clinical judgement or for formal regulatory, legal, or financial advice from a licensed adviser of your choosing.

4. Engagements

Services are performed under a written engagement letter or scope of work that describes deliverables, timelines, fees, and any engagement-specific terms. An engagement begins when both sides sign (or otherwise clearly accept) that document and, where required, the advance payment is received.

The paid discovery consultation offered through this website is the narrower exception: it is scoped on this website and confirmed by your payment and booking, and is governed by these terms together with the description on the engagements page.

5. Fees and payment

Fees are stated on the engagement page of this website (where applicable) and in the engagement letter. All fees are in Indian Rupees and exclusive of applicable taxes, including Goods and Services Tax where applicable.

Online payments are processed by Razorpay Software Private Limited. By initiating a payment, you also agree to Razorpay's applicable terms. We do not store full card numbers or banking credentials.

Invoices are payable within the period stated on the invoice. Overdue amounts may attract interest at the rate permitted by law and may result in suspension of services.

6. Refunds and cancellation

Our refund and cancellation policy is set out at refund & cancellation and is incorporated into these terms by reference.

7. Service delivery

Services are delivered digitally (by email, by secure file transfer, or over video conference) unless an engagement letter specifies otherwise. Our service-delivery policy at service delivery is incorporated into these terms by reference.

8. Client responsibilities

You are responsible for providing accurate information, for having the right to share any materials you send us, for obtaining any consents required to share personal or patient data with us, and for decisions you take based on our deliverables.

9. Confidentiality

Each side will treat the other's non-public business information as confidential, use it only for the purposes of the engagement, and protect it with reasonable care. This clause survives completion of the engagement.

10. Intellectual property

Unless an engagement letter states otherwise, you receive a perpetual, worldwide licence to use the deliverables produced for you within your organisation. We retain ownership of our underlying methods, tools, templates, and know-how. You retain ownership of your pre-existing material and any data you share with us.

11. Warranties and disclaimers

We will perform our services with reasonable skill and care and consistent with prevailing professional standards. To the maximum extent permitted by law, we make no other express or implied warranties, including as to the outcome of any regulatory submission, study, or product development. Our deliverables reflect our judgement on information available to us at the time.

12. Limitation of liability

To the maximum extent permitted by law, our aggregate liability to you under or in connection with an engagement (whether in contract, tort, or otherwise) is limited to the fees paid by you to us under that engagement in the twelve months preceding the event giving rise to the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, goodwill, or data. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.

13. Indemnity

You agree to indemnify us against third-party claims arising from (a) materials or data you provided to us that you were not entitled to share, or (b) your use of our deliverables in ways that breach applicable law or the engagement terms.

14. Termination

Either side may terminate an engagement as described in the engagement letter. Where an engagement letter is silent, either side may terminate for material, uncured breach on thirty days' written notice. On termination, you pay for services delivered up to the termination date; we return or delete materials as agreed.

15. Governing law and jurisdiction

These terms and each engagement are governed by the laws of India. The courts at New Delhi have exclusive jurisdiction over disputes, subject to any arbitration clause in a signed engagement letter.

16. Changes

We may update these terms from time to time. The effective date above shows when they were last updated. Material changes will be flagged on this page. Terms in force at the time of your engagement apply to that engagement.

17. Contact

Questions about these terms can be sent to mail@manadiconsulting.com.